We SMOWO provide you customized program based on the integration of design, research, produce, sales and service about automatic indicator, load cell, amplifier, transmitter and so on with our professional skill and experience in many years under our service tenet “thinking over customers’ worries, solving the problem at the request of customers and doing what we can to make customers satisfied”
【1】Pre-sale: sales consultant type, providing the most suitable solution for our customers for free
【2】On-sale: tracking service, providing customers technique support for free and we can offer door to door paid debugging service to enable customers to use immediately.
【3】After-sale: product application training to users for free
After-sale Service
Free maintenance or change during warranty period. Repair fee and freight cost will be collected for the other maintenance.
Service Process
01. Communicate to confirm customer demands
02. Provide customer solution
03. Checking in details
04. Sign contract
05. Deliver to the address according to contract
06. Free telephone technical support
07. Free training for operator
08. Return visit
